Privacy Policy

1. INTRODUCTION

Welcome to 915 Dog Boarding ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services or providing us with your information, you consent to the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (phone numbers, email addresses)
• Pet information (names, breeds, special needs, medical requirements)
• Service preferences and booking details
• Communication preferences
• Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information
• Click patterns and navigation behavior

2.3 Information from Third Parties

We may receive information from:

• Cloudinary (for image hosting and gallery functionality)
• Social media platforms (Facebook, Instagram, TikTok)
• Google Maps (for location services)
• Vercel (our hosting provider)

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

• Providing pet boarding and care services
• Processing bookings and reservations
• Communicating with you about your pet's stay
• Sending updates, photos, and status reports
• Responding to inquiries and support requests
• Improving our services and website functionality
• Complying with legal obligations
• Marketing and promotional communications (with your consent)

4. INFORMATION SHARING AND DISCLOSURE

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance (Vercel)
• Image storage and management (Cloudinary)
• Payment processing (if applicable)
• Customer support services

4.2 Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.4 With Your Consent

We will not share your personal information with third parties for marketing purposes without your explicit consent.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. DATA RETENTION

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

We will delete or anonymize your information when it is no longer needed for these purposes.

7. YOUR RIGHTS AND CHOICES

7.1 Access and Updates

You have the right to:

• Access your personal information
• Update or correct inaccurate information
• Request deletion of your information
• Object to certain processing activities

7.2 Communication Preferences

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly
• Updating your preferences in your account (if applicable)

7.3 Cookies and Tracking

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect website functionality.

8. CHILDREN'S PRIVACY

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. THIRD-PARTY LINKS AND SERVICES

Our website contains links to third-party websites and services, including:

• Social media platforms (Facebook, Instagram, TikTok)
• Google Maps
• Cloudinary

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice on our website

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising your rights

To exercise these rights, please contact us using the information provided above.

14. NEVADA PRIVACY RIGHTS

Nevada residents have the right to opt out of the sale of personal information. To exercise this right, please contact us using the information provided above.

15. VIRGINIA PRIVACY RIGHTS

Virginia residents have additional rights under the Virginia Consumer Data Protection Act (VCDPA), including:

• Right to access personal data
• Right to correct inaccurate data
• Right to delete personal data
• Right to data portability
• Right to opt out of processing for targeted advertising

To exercise these rights, please contact us using the information provided above.

16. ACKNOWLEDGMENT

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any part of this policy, please do not use our services.